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Web Policies & Practices, Contact Information

Privacy Policy

Protecting your privacy is important to us. We hope the following statement will help you understand how Stark Bros collects, uses and safeguards the personal information you provide to us on our site.

Protecting your information online

We use Secure Sockets Layer (SSL) technology with verified information through Verisign to protect your online order information as it is transmitted over the Internet. We also utilize advanced firewall technology to protect our equipment from online attacks.

Some versions of browsers and some firewalls don't permit communication through secure servers like the ones we use to process orders at starkbros.com. To check the security of your connection, look at your browser window after accessing the server, prior to entering your credit card information. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https".

If your browser or firewall doesn't support SSL, you will not be able to connect to the server, which means you won't be able to mistakenly place an order through an unsecured connection. If you cannot access the secure server for any reason you can place your order by phone at 800.325.4180.

What kind of information is being collected online?

We collect information, such as name, e-mail and postal addresses, phone and credit card numbers from you when you place an order online or by phone, or request a catalog online or by phone. We maintain a record of your purchases you make online or by phone, and may also acquire information about you from our joint marketing partners, and unrelated third parties. We also collect basic information on the systems that use our web site in order to build a better online experience for our customers. We may share certain information with other reputable companies however we will never share your email address, phone number or credit card information.

How do I make a choice with the use of my information?

Through our website we offer the capability for our customers who have setup their account to be used online, to review, change or modify their choices for receiving promotional e-mails, mailings (such as our catalog), sharing your information with third parties, and promotional telephone contact. If you choose not to setup your account online then simply call us at 800.325.4180 to make the changes you requested.

If you have additional questions or concerns

Should you have any questions or concerns about our privacy policy, please contact us at 800.325.4180 or email us at . You can also call us or email us to correct or change any account information.